Introduction:

At LEISSON Racing & Motorsport Parts, we strive to ensure complete customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund and returns policy below.

Refund and Returns Policy:

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will also need the receipt or proof of purchase.

2. Non-Returnable Items

Certain items are exempt from being returned, including:

• Gift cards
• Downloadable software products
• Customized or special-order parts
• Used or installed parts

3. Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at customer service email to request a Return Merchandise Authorization (RMA) number.
• Include the RMA number with your returned item.
• Ship the item to the following address: Ülase tee 7, Püünsi küla, Viimsi vald 74013, Harjumaakond ESTONIA

Please ensure the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

4. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

5. Restocking Fees

A restocking fee of [restocking fee percentage, e.g., 15%] may apply to returned items that are not defective or damaged. This fee will be deducted from your refund amount.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For defective or damaged items, we will cover the return shipping costs.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact our customer service team at customer service email for further instructions.

8. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at customer service email with details of the product and the defect. We will provide instructions on how to return the item for a replacement or refund.

9. Contact Us

If you have any questions about our refund and returns policy, please contact us.

10. Policy Updates

We reserve the right to update or modify this refund and returns policy at any time. Any changes will be posted on this page. It is your responsibility to review this policy periodically to stay informed of any updates.

Thank you for shopping with LEISSON Racing & Motorsport Parts. We appreciate your business and are committed to providing you with the highest quality products and service.